Posted on by Jessica Peaty

Hawksmoor Case Study

Hawksmoor steak

“All Hawksmoor’s employees were excited about the software innovations Selima offered. Plus, they felt every suggestion made to Selima based on their bespoke needs was taken on board.”

Hawksmoor expanded logo

Download Case Study

Hawksmoor is an award-winning British steakhouse and cocktail bar. With five restaurants across central London, including the original Spitalfields steakhouse, and a brand new addition to the portfolio in Manchester. With a growing number of 657 employees Hawksmoor continues to expand across the UK and overseas. Hawksmoor are set to open Hawksmoor New York in the World Trade Centre at the end of 2017. This will be their first restaurant outside of the UK.

The company has recently bagged a three star Sustainable Restaurant Association award, and currently holds the number three spot in the coveted Sunday Times Best Companies in fact, in 2014 it claimed first place. And it’s featured in the list for five consecutive years.

The group also champions a variety of charity projects, with recent contributions including a £500,000 donation to Action Against Hunger.

Critical Action

As an expanding restaurant group, Hawksmoor needed to put an effective and accountable system in place for staff scheduling, HR, payroll and time and attendance processes including new company benefits. All of which filter into making them a great company to work for. But the main thing they wanted to tackle was the holiday entitlement. They needed to ensure each staff member received the correct entitlement, which was impacting employee morale.

Hawksmoor started using the Selima Software Suite in 2014 to tackle all of their scheduling, HR, payroll and time attendance issues. The inclusion of National Insurance and holiday accruals as part of the visible rota wage cost empowered our General Managers to take complete ownership and control of their restaurant’s labour cost for the first time.

There were no longer any queries relating to the calculations of holiday entitlement. This saved a lot of unnecessary frustration and administration time.

Results

All Hawksmoor’s employees were excited about the software innovations Selima offered. Plus, they felt every suggestion made to Selima based on their bespoke needs was taken on board.

They found the system intuitive and easy to use. It worked for both general managers, staff, and head office. But most importantly, all previous issues around miscalculated holiday entitlement had been completely resolved. This resulted in high acceptance of the software, by both managers and staff. Great processes were then put in place that saved money, better control of labour, improved profitability and clear holiday entitlement calculations available through self service.

Hawksmoor Needed

  • A system that enabled them to improve the control of labour costs
  • A reliable system for holiday entitlement
  • Efficient payroll services

Hawksmoor achieved

  • Better control of labour costs which improved profitability and empowered general managers
  • A modern staff scheduling, time and attendance, HR and payroll solution
  • Quick adoption of software by managers and staff, rapidly becoming a business critical tool
  • Clear and concise financial reports and wage costs analysis
Request More Information Request More Information