Business Discovery & Demonstration
We’ll undertake a full Business Discovery exercise to ensure we fully understand the specific needs of your business. We’ll then present our software and services to demonstrate how Selima can help your business.
Proposal & Contract
A proposal will be sent to you which details exactly what you will get and exactly what you will pay – with no hidden costs. Once you are happy to proceed, we’ll send you a contract which you will sign and send back.
Scoping & Planning
You’ll meet with a Selima Product Specialist for an initial project meeting where we’ll document all payroll, HR and admin requirements.
Hardware & Software Configuration
Your Live, Test and Training systems are created based on your specific configuration options.
Employee and payroll data is gathered ready to load into your system including absence history, team structure, reconciliation reports and much more.
We’ll review customer baseline data, load temporary employee data and balance all employee values in line with agreed payslip values. We’ll then provide a report for you to sign off.
We’ll provide training to the System’s Administrator, Users, Managers and Employees. We’ll also provide a pilot for Users on your Training System.
Transition to Go Live
We’ll create and populate a live system environment with the agreed configuration from the test environment.
Review & Sign Off
We’ll ask you to attend post-project review meeting/call to ensure we have delivered a solution that meets all of your requirements.
We offer ongoing payroll & technical support via telephone, email and a DMS ticketing system. Plus, the system includes embedded tutorial videos to give you extra support and guidance.